Clinical Programs
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If you’re experiencing severe abdominal pain, fever, or heavy bleeding, call 911.

Appointment Information

What to Bring


Please bring the following to every appointment:

  • A valid ID.
  • Up-to-date insurance information (bring cards from each provider if possible).
  • A list of current medications, including frequency, dosage, and any vitamins or herbal supplements.
  • An accepted method of payment for your copay (Visa, American Express, MasterCard, cash, or check accepted).

Arrival Times:

  • 15 minutes before clinic office appointments
  • 30 minutes before all procedures at our endoscopy centers

You will receive a text or email a few days before your appointment to check in online and complete your health history. If you are unable to complete this online, please arrive an additional 5–10 minutes early to finish it in the office.

Procedure Preparation


If you are having a procedure and would like more information, please see the Procedures page. For specific preparation steps, refer to the Prep Instructions.

Cancellation / No-Show Policy


To ensure access to care for all patients, please provide at least 48 business hours’ notice if you need to reschedule. Late cancellations or missed appointments may incur fees not covered by insurance:

  • Clinic/Office Visits: $100
  • Procedure/Endoscopy Visits: $200

Making the Most of Your Appointment


Your active participation helps your provider deliver the best care possible.

Here are tips to maximize your appointment value:

Tips for a Successful Visit

  • Keep a health notebook to track symptoms (e.g., abdominal pain, changes in bowel habits, weight changes).
  • Prepare your questions in advance, with space to record answers.
  • Take notes during the visit so you can review later.
  • Ask for clarification if you do not understand something — it is okay to slow the conversation down.
  • Be honest about your medication use, diet, lifestyle, and any problems you are having following your care plan.
  • Know what symptoms to watch for and when to report them.
  • Discuss insurance and costs with your provider honestly.
  • Do not leave until you understand all instructions, especially medication plans.
  • If questions arise after you leave, do not hesitate to call the office.

Important Documents


Helping Idaho feel better since 1976.

Information on this website is for education only and not a substitute for medical advice.

If you’re experiencing an emergency, call 911.
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