You have the right to considerate, respectful care that supports your comfort and dignity. You may exercise your rights without discrimination or retaliation. Idaho Gastroenterology Associates makes reasonable efforts to provide language assistance when needed.
You have the right to personal privacy in all aspects of your care. You may refuse to speak with anyone not officially connected to your treatment, including visitors. You may wear appropriate personal or religious items as long as they do not interfere with your care. Your results and follow-up information will be discussed with you and your designated representative unless you direct otherwise.
Your health information and communications are treated as confidential. You and your legal representative have access to your health records within the limits of the law. Except when required by law, you may approve or refuse the release of your records.
You have the right to:
If you are unable to receive this information safely yourself, it will be provided to a person you designate.
Before any procedure or treatment, you have the right to receive information that allows you to give informed consent. This includes understanding the risks, benefits, and alternatives. You also have the right to refuse treatment and be informed of the medical consequences of that decision, unless prohibited by law.
You have the right to a clear explanation of your bill, regardless of payment source. Billing staff are available to discuss cost estimates and payment arrangements.
You may consent to or decline participation in research that could affect your care. Idaho Gastroenterology Associates facilities are not currently participating in research studies.
You have the right to provide an Advance Directive, such as a living will, health care proxy, or durable power of attorney for health care. These directives are documented at check-in and honored according to applicable law. Emergency resuscitative measures may be provided during outpatient procedures.
All physicians are licensed and credentialed, with ongoing verification and re-credentialing. Physicians and registered nurses maintain Advanced Cardiac Life Support certification, and clinical personnel are current in Basic Life Support.
You may select your gastroenterologist and request a change of provider when another qualified provider is available and approves the transfer of care. Idaho Gastroenterology Associates physicians own and operate the endoscopy centers. This information is disclosed so patients can make informed decisions about their care.
If you or your representative wish to file a complaint or grievance, you may contact the Clinical Director.
You may also contact:
After-hours care is available by calling the main office phone number. Messaging services will connect you to a nurse or physician on call.
As a patient, you agree to:
If your insurance requires a referral or prior authorization, our billing office will make every effort to obtain it before services are rendered. If you choose to proceed without required authorization, insurance may deny coverage. If you are a Medicare patient, you may be asked to sign an Advanced Beneficiary Notice (ABN) acknowledging financial responsibility if insurance does not pay. If you are enrolled in a commercial insurance plan you will be asked to sign a non-covered services form.