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Financial Policy

Thank you for choosing Idaho Gastroenterology Associates. Our mission is to provide quality care while involving patients in decisions regarding their treatment and the financial aspects of their care. Establishing a clear understanding of financial responsibilities helps build a strong and lasting relationship between our clinic and our patients.

Payments on Accounts


For your convenience, we accept cash, check, and credit cards. All copays and past-due balances are due at check-in unless other arrangements have been made with our billing office.

Returned checks or disputed credit card payments will result in a $35 fee applied to your account.

Insured Patients


It is your responsibility to provide accurate and current insurance information and to understand your coverage and its limitations. As a courtesy, we will verify benefits and submit claims to your insurance company on your behalf.

Please note that insurance coverage cannot be guaranteed. Final payment decisions are made by your insurance company. We will provide cost estimates when possible; however, procedure costs may vary depending on findings, biopsies, dilations, or other services that cannot be predicted in advance.

If we are not contracted with your insurance company and payment is made directly to you, you are responsible for the full balance.

Referrals and Pre-Authorizations


Si su seguro exige una remisión o una autorización previa, nuestra oficina de facturación hará todo lo posible por obtenerla antes de que se presten los servicios. Si decide continuar sin la autorización requerida, es posible que el seguro deniegue la cobertura. Si es usted un paciente de Medicare, es posible que se le pida que firme un Aviso Previo al Beneficiario (ABN) en el que reconozca su responsabilidad financiera en caso de que el seguro no pague. Si está afiliado a un plan de seguro privado, se le pedirá que firme un formulario de servicios no cubiertos.

Procedure Billing


For colonoscopies and other endoscopic procedures, multiple bills may be generated:

  • Facility Fee: Covers nurses, procedure room, equipment, routine medications, and supplies.
  • Professional Fee: Covers the provider’s services.
  • Hospital Bill: If services are performed at a hospital facility.
  • Pathology Bill: If biopsies or polyps are removed and sent for testing.
  • Anesthesia Bill: If anesthesia services are required.

Additional Insurance Information


When contacting your insurance company to confirm benefits, you may need the facility name, provider name, and common procedure codes. We recommend documenting your call and keeping a reference number in case of discrepancies once claims are processed.

Uninsured Patients


Uninsured patients are required to make a down payment at the time of service. The amount will be agreed upon prior to the appointment. Remaining balances must generally be cleared within four to six months, depending on the total owed.

Patients who pay in full may qualify for a discount. Please contact our billing office for details.

Missed Appointments and Cancellations


Appointments are scheduled weeks in advance. We require at least 48 business hours’ notice if you need to cancel or reschedule.

  • $100 fee for clinic/office visits
  • $200 fee for procedure/endoscopy visits

No-show or late cancellation fees are not covered by insurance. Repeated missed appointments may affect future care within our practice.

Collections


Delinquent accounts may be referred to a collection agency. Patients are responsible for contacting the billing office to establish payment arrangements and clear balances within six months. IGA sends out at least three statements and will make three attempts to contact patients by phone before accounts are sent to collections.

Bonneville Collections is the agency utilized, and interest may be charged annually on outstanding balances.

Authorization


By receiving care at Idaho Gastroenterology Associates and its affiliated endoscopy centers, you authorize submission of insurance claims on your behalf and payment of insurance benefits directly to Idaho Gastroenterology Associates and its affiliates. You acknowledge that you are financially responsible for any balances determined by your insurance company to be your responsibility.

Billing Contact Information


  • Billing Office Phone: (208) 629-4824
  • Fax: (208) 343-5031
  • Website: IdahoGastro.com

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